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Privacy Policy

Last Updated: November 6, 2025

At VitalityNode, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our Pet Profiles Foundation app for Shopify.

Our Core Principle: Your data is 100% yours. We only collect the minimal information necessary to provide our service, and we never access or store your customers' personal data or pet profiles.

1. Information We Collect

1.1 Information We Collect from Merchants

When you install our app on your Shopify store, we collect:

1.2 Information We DO NOT Collect

Important: We do not collect, store, or access:

100% Data Ownership: All pet profiles and customer data created through our app are stored exclusively in your Shopify store using Shopify-native tools (metaobjects). We never send this data to any external servers or third-party systems.

2. How We Use Your Information

We use the limited information we collect solely to:

3. Data Storage and Security

We store your shop domain and access token in a secure database with industry-standard encryption. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

4. Data Retention

We retain your shop information only as long as:

Within 48 hours of app uninstallation, we automatically delete all stored information about your shop from our systems, in compliance with Shopify's mandatory compliance webhooks.

5. Data Sharing and Third Parties

We do not sell, rent, or share your data with third parties.

The only exception is when required by law or to protect our legal rights.

5.1 Service Providers

We use trusted service providers solely for:

These providers have contractual obligations to protect your data and cannot use it for any other purpose.

6. Your Rights (GDPR & Privacy Laws)

Regardless of your location, you have the right to:

To exercise any of these rights, please contact us at the email below.

7. Cookies and Tracking

Our app does not use cookies or tracking technologies. We do not use analytics tools such as Google Analytics.

8. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your data may be processed and stored in servers located outside of your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

VitalityNode Limited Liability Partnership

Business Identification Number: 231140015427

Registered Address:
50/1 Timiryazev Street, Bostandyk District
Almaty, 050060
Kazakhstan

Email: info@vitalitynode.com

Privacy Requests: For GDPR, CCPA, or other privacy-related requests, please email us with "Privacy Request" in the subject line.

12. Compliance

We comply with:

Questions about data ownership? Remember: All customer and pet data created through our app belongs to you and stays in your Shopify store. We never see it, access it, or store it on our servers. Your data is 100% yours, forever.